Limousine hire services in the UK...
Being in a service industry, limousine hire service is expected to be exceptional, intuitive and outstanding, leaving passengers feeling well looked after, pampered and special. So had your passengers received the same sort of exceptional service in a hotel or a restaurant, they are likely to tip the staff who looked after them, however, in the case of limo hire, they are already paying more for the extra service, so should you also expect a tip at the end of the hire time?
It can be hard to know what to do or say at the end of a limo ride when your passengers ask you how much they owe. Because they are likely to have paid before you picked them up, or when you picked them up, they don’t owe you anything and are wondering if they are supposed to tip you. Some limousine chauffeurs will be offended by a tip because they believe that they provide the best possible service without expecting an extra reward because they are in a high quality service industry.
However, you may also have chauffeurs who think they are entitled to a tip at the end of their limo hire job, but you need to make sure they don’t actually ask your passengers for it. Asking for a tip is bad business because if your chauffeur has provided exceptional service, the passenger will offer a tip without any prompting. They will also know that there is no tip included in their hire price, as you are likely to have told them this when they booked.
Therefore, make sure that your chauffeurs are discreet when their passengers ask how much they should tip as you don’t want your limo hire company and your chauffeurs to get a reputation for expecting handouts and making your customers feel uncomfortable.
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